Oceanfront Retreat is the closest house to the beach and to the resort at K'gari (Fraser Island). Absolute beachfront.

The newest house at Kingfisher Bay Resort was built to celebrate the views of the beach which is only 25m away. An easy, flat walk to the resort. No car is needed (but has off road parking for 4+ vehicles)

Specifically built for large groups. Oceanfront Retreat sleeps up to 14 in resort style, fully self-contained comfort.

Planning a wedding? Oceanfront Retreat is the closest house to the beach wedding ceremony area – only 30m away. (Elderly guests can stay on the balcony and still be a part of the celebrations).

All bedrooms have exceptional water views (most with king size beds - the only house at the resort to have king beds in all main bedrooms).

It has two master suites each, air conditioned and each with its own ensuite (so you don’t have to fight over the 'best' bedroom), plus another full bathroom.

The massive full length veranda overlooks the beach only 20m away. Wine and dine overlooking the beach and the sunsets.

Virtually everything is supplied (eco friendly shampoos, conditioners and body wash, linen, fluffy house towels, all kitchen cooking utensils, crockery, a huge selection of books, etc.) Free Beach towels are available at reception.

Oceanfront Retreat. The closest house to the beach, the wedding area and the resort.

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KBRV Resort Operations Pty Ltd (ABN 80 010 836709), part of Kelsian Group Limited.

KBRV Resort Operations Pty Ltd (KBRV) includes a number of companies. This policy covers Kingfisher Bay Resort, K'gari Beach Resort, K'gari Explorer Tours and Fraser Island Ferries.

KBRV mission is to consistently exceed our visitors' expectations in terms of the products and services we provide by creating a customized experience for each visitor. KBRV collects information about our visitors so that we can provide an experience that is tailored to their preferences. Since the privacy of our visitors is of paramount importance to KBRV, we wish to protect it and maintain the trust of our visitors while collecting the information necessary to do this. KBRV is fully committed to providing information about the collection and use of personal information furnished by, or collected from, visitors while using our website, products and services. Below is an explanation of the information we collect, how we use it, and why the use of this information will benefit our visitors' experience.

Websites:

The websites owned and controlled by KBRV, may ask for and collect personally identifiable information in order to provide a customized experience. Visitors are given notice of this request. Visitors will be informed about how KBRV may use such information, including whether it will be shared with carefully selected third parties. In most cases, the information a visitor provides is added to our database in order for KBRV to provide personally tailored messages, which are delivered online. Visitors will always be offered the choice not to provide personally identifiable information or to have it shared with others.

Please note that KBRV does not control and will not be responsible for the privacy policies of third party websites, or websites not controlled or authorized by KBRV. Third party websites that are accessed through links on our websites have separate privacy and data collection practices, and security measures. We have no responsibility or liability for the practices, policies and security measures implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing personal information.

Visitors to our membership website are asked to become Registered Online Members. In order to become a Registered Online Member, visitors will be asked their name, address and other basic profile information. Registered Online Members will be assigned a login ID and a password in order to perform certain functions, next time they visit our website. If the visitors choose not to supply the information, their ability to perform certain transactions may be affected. For example, not providing an email may prevent the processing of an enquiry/booking form.

Questions or comments about KBRV or about our privacy policy should be directed as follows:

Email:
Phone: +61 7 3032 2810
Address:
Level 9, 545 Queen Street
Brisbane QLD 4000 Australia

Security:

We respect our visitors' privacy. Personally identifiable information can be accessed and updated by our members during and after the registration process. Security is provided concerning credit card information, names, addresses, email addresses and any other personal information that visitors may provide within Reservation, Enquiry and Members portions of our websites. When processing an online credit card transaction via our website,  your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.

Although 'guaranteed security' does not exist either on or off the Internet, we safeguard our visitors' personally identifiable information by using industry standard practices. Currently, our websites utilize a variety of different security measures designed to protect personally identifiable information from unauthorized access by users both inside and outside KBRV.

Third party websites that are accessed through links on our websites have separate privacy and data collection practices, and security measures. We have no responsibility or liability for the practices, policies and security measures, implemented by third parties on their websites. We encourage you to contact them to ask questions about their privacy practices, policies and security measures before disclosing personal information.

Cookies & Invisible Pixels:

A cookie is a very small text file that is sent to a visitor's browser from a web server and stored on the visitor's computer hard drive. It assigns the computer a unique identifier. It is essentially the visitor's identification card when she/he returns to the KBRV site. Cookies save visitors time because they help us to provide the visitor a customized experience without having to remind us of her/his preferences each time she/he returns to our web pages. KBRV cookies cannot damage visitors files, nor can they read information from the visitor's hard drive.

Cookies help us provide our visitors with a personalized online experience in the following ways:

KBRV cookies do not follow visitors when traveling on the INTERNET after leaving KBRV websites. We track the usage of our websites in order to modify it according to our visitors' need. We pay attention to what information is requested and attempt to make it easier to find such information in the future.

If visitors do not want the benefits of these cookies they can set their browser to reject the cookies. Visitors should consult the instructions for their particular browser on how to do this. However, visitors should understand that rejecting cookies might affect their ability to perform certain transactions on our websites and our ability to recognize their browser from one visit to the next.

KBRV also uses invisible pixels, sometimes called web beacons, to count how many people visit certain web pages. Information collected from invisible pixels is used and reported in the aggregate without personally identifiable information. KBRV may use this information to improve marketing programs and content.

Google Analytics

When you visit certain sections of our websites, Google Analytics, a website analytics service provided by Google, Inc ("Google"), will place cookies on your computer’s browser. The information generated by the cookies about your use of the website is transmitted to Google. This information is then used for the purpose of compiling statistical reports to enable us to measure and analyse the number of visits to our websites and pages, the average time spent on the site and the pages viewed. KBRV will not (and will not allow any third party to) use Google Analytics to track or to collect any personal data of visitors to our website. KBRV will not associate any data gathered via use of cookies with any personal data from any source as part of our use of Google Analytics. For further information about Google Analytics please visit www.google.com/analytics and for details of Google Analytics’ Privacy Policy, please visit http://www.google.com/intl/en)ALL/privacypolicy.html.

You may choose to opt-out of Google Analytics using the Google Analytics Opt-out Browser Add-on which you may access at https://tools.google.com/dlpage/gaoptout/.

Targeted Advertisement

Based on your activities on our website, targeted adverts and internet-based offers in the form of varying display banners may be presented to you whilst browsing. Our partner organisations may also use cookies to gather information based on your browsing interests and activities to provide you with advertising. Advertising cookies allow advertisers to show you the most relevant products, offers, and advertisements on the site and third-party sites, or through emails or other message platforms.

The use of tracking technologies (including cookies) by our Service Providers is not covered by our Privacy Policy. We do not have access or control over these cookies.

Access To Individual Profiles:

Within the Members area of the website we provide a profile section. Filling this information makes it easier for visitors to conduct certain functions. We respect our visitors' privacy and maintain their profile information on a secure server. Personally identifiable information can be accessed and updated by the member. KBRV will not use our visitor's confidential information for purposes, which are not disclosed to or authorized by the visitor. Visitors have the opportunity to review the information they provide and update it at any time.

Occasionally, information that a visitor requests to be removed will be retained in certain files in order to properly resolve disputes or to troubleshoot problems. In addition, information is never completely removed from our databases due to technical and legal constraints, including stored "back up" systems. Therefore, visitors should not expect that all of their personally identifiable information will be completely removed from our databases in response to their request.

Data collected by KBRV is an asset. It is possible that KBRV, its subsidiaries, affiliates, joint venture companies, or any combination of the foregoing, could merge with or be acquired by another legal entity. In such event, visitors should expect that KBRV may share some or all of the data collected from its visitors with such other entity; provided, that such other entity will be notified of the practices, which apply to personally identifiable information under KBRV's applicable privacy policy.

Email:

From time to time, KBRV asks visitors for their email address in order to provide relevant information such as reservation confirmation and offers. Email addresses may be joined with other information provided at our website and may also be augmented with other data sources. By providing their email addresses to us, visitors may receive email. Visitors will always have the ability to accept or decline email communications from KBRV.

Email communications is sent only to people who have consented to receive email from KBRV or by our carefully selected third parties. At the time of email capture, KBRV will advise the visitor that we will use the email address for service and product information, as well as marketing and promotional communications. At any time a visitor may opt-out of receiving email communication by following the directions posted in every email, or by contacting a KBRV customer service representative to opt out of email communication.

Visitors may receive periodic offers and information from KBRV about our products and services, as well as offers and information from KBRV carefully selected marketing partners. Visitors may also receive offers and information directly from these selected third parties. Visitors who do not want to receive marketing information from KBRV and/or these third parties in the future, have the option to contact us in order to decline such communication.

Once the visitor has opted out, they can choose to opt-in again by changing their profile online or by contacting us in any way.

In cases when a visitor voluntarily provides personal information in response to an email (a survey or a purchase, for example) KBRV (or a third party engaged by KBRV) will inform the visitor how this information will be used. For example, information may be used so visitor can receive goods, services or information that was requested. KBRV may also use this information in aggregate form to get a better understanding of the type of individuals responding to specific offers.

Sweepstakes / Contests:

Sometimes KBRV runs sweepstakes and contests. We ask people who participate to give us their contact information (like their email address). If a visitor participates in a sweepstakes or contest, his/her contact information may be used to reach him/her in connection with the sweepstakes or contest, and for other promotional, marketing and business purposes.

All KBRV sweepstakes/contests entry forms will provide a way for participants to opt-out of any communication from the sweepstake's/contest's manager that is not related to awarding prizes for sweepstake/contest. Entry forms will further provide contestants with a choice whether to receive email marketing materials from our carefully selected third parties. When a visitor enters KBRV sweepstakes/contest, the information the visitor provides is not shared with any third party, unless the visitor agrees to such by checking the opt-in box on the sweepstakes/contest entry form. By accepting the prize, the winner agrees that KBRV (and those acting under its authority) may use the winner's name picture/portrait, likeness and/or voice for advertising and other promotional purposes without further consideration, unless prohibited by law.

Images:

Images taken by KBRV and their agents on Fraser Island may be used for marketing purposes. KBRV has unrestricted use of these images including, but not limited to, web, printed collateral, social and media and subjects will have no future claim to images. 

Research:

From time to time KBRV may perform research (online and offline) via surveys. All surveys responses are voluntary, and the information collected will only be used for research and reporting purposes, to help KBRV to better serve its visitors by learning more about their needs. The survey responses may also be used to determine the effectiveness of our websites, various types of communications, advertising campaigns, and/or promotional activities.

If a visitor participates in a survey, the information given by the visitor will be used along with that of other study participants (for example, KBRV might report that 50% of a survey's respondents are women). KBRV may share anonymous individual and aggregate data for research and analysis purposes.

KBRV may also contact participants through email for other purposes if given permission to do so. For example, if participants indicate in survey that they wish to join a KBRV online research panel. When a participant submits a survey, the email address and the response to the "future contact" question described above, are automatically stored in a database that is intentionally separated from the participant's survey responses. Therefore, the participant's email address is not tied back to the survey responses. KBRV will not share with third parties the personally identifiable information provided by a survey participant in response to survey questions. For all other purposes, only aggregate data that is devoid of all personally identifiable information will be used.

In the course of providing survey to visitors, a cookie may be placed on their browser in order to control the research process, primarily to stop people from being asked to take the same survey twice - or being allowed to take the same survey twice. In addition, the types of advertising visitors view in emails received or on websites during the course of their web surfing, may be connected to the visitor's anonymous survey responses.

Participation in KBRV's surveys is voluntarily. Participants who do not whish to receive email communications from KBRV may opt out of the receipt of such communication by notifying us as provided below.

Email:
Phone: +61 7 3032 2810
Address:
Level 9, 545 Queen Street
Brisbane QLD 4000 Australia

Periodic Review And Modification:

This privacy policy was last modified on 25 May 2018. KBRV recommends that visitors review this Privacy Statement periodically, as KBRV may revise it from time to time.

Contact Us:

KBRV provides all visitors with the option to contact us with any further questions or concerns. Questions or comments about KBRV or about our privacy policy should be directed as follows:

Email:
Phone: +61 7 3032 2810
Address:
Level 9, 545 Queen Street
Brisbane QLD 4000 Australia

General:

Insofar as it may not be apparent from the balance of this privacy policy the following are emphasized:

Deposit

Cancellations

Enhancements, package inclusions and tours:

Security Deposit on Check In

All House bookings require a security deposit of $300 for incidentals during your stay. In the event that accommodation or transfers were not prepaid, the value of the stay and transfers will be held as a payment in addition to $300 for incidentals. If no credit card is available, a cash or debit card payment can be made on check in to the same amount with a refund of the difference on check out.

Check In & Check Out

Check In at the resort is from 2:00 PM on day of arrival. Departing guests are asked to vacate rooms by 10:00 AM on day of departure.

Pre - Transfer Information

To ensure that sufficient time is available for ticketing, luggage collection and vehicle parking please arrive at your transfer point (Mainland Reception, River Heads Shopping Village, Shop 7, 54 Ariadne Street, River Heads) approximately 45 minutes prior to your departure time.

Porterage, Luggage Handling & Weight Policy

Caring For Wheelchair-Bound Guest During The Transport Process

We highly recommend advising our reservations team on 1800 372 737 of your requirements prior to booking, to ensure that you are allocated to a room that suits your needs. Please also be aware that accessing the iconic destinations across the island can be difficult (as it is a sand island with no paved roads, paths, or access tracks or ramps). Queensland Parks & Wildlife Services are responsible for all services on the island outside of our resort grounds. Please check with our team before booking any tours or cruises and we can make recommendations for your individual situation.

All prices and inclusions are subject to change without notice. Seasonal variations apply. Package inclusions not used are not refundable.

The majority of the images used in this web site are the copyright of Kingfisher Bay Resort and may not be reproduced without expressed permission.

Images taken by Kingfisher Bay Resort and their agents on Fraser Island may be used for marketing purposes. Kingfisher Bay Resort has unrestricted use of these images including, but not limited to, web, printed collateral, social and media and subjects will have no future claim to images.

Whilst every effort is made to keep this site accurate, Kingfisher Bay Resort reserves the right to change the information contained here and makes no guarantee as to the accuracy of the contained information.

The information provided by Kingfisher Bay Resort on this site which may include, but is not limited to, general information, advertising, suggested action and advice, products and services, is owned by Kingfisher Bay Resort and subject to copyright.

The information compiled by Kingfisher Bay Resort is of general nature and should be used for reference only. Although attempts were made to provide you with accurate information at the time the information was included on the site, you should not, under any circumstances, rely upon the information as comprehensive and/or accurate research or advice in a particular field.

Kingfisher Bay Resort accepts no responsibility for any loss, damage, claim or expense suffered by you as a consequence of your reliance on the information provided in this site. This site may contain information of, or links to, other parties and their opinions are not necessarily those of Kingfisher Bay Resort.

The presence of any link or information of other parties should not be construed as an endorsement of those parties or the accuracy of their information.

This is an Australian website and is subject to Australian law.

Things To Do When You Want To Give Your Cook The Night Off...

Dune Restaurant

Indulge in an array of sweet, salty and spicy selections from Dune's curated Asian fusion menu, from decadent dumplings, fragrant curries and sizzling stir-fried meats, to noodle dishes packed with authentic flavours. Set amongst an inviting, ambient atmosphere, watch our Chefs fire up their woks in the open-plan kitchen, all at the heart of the award-winning Kingfisher Bay Resort. Bookings are necessary.

Sand & Wood Restaurant

Our Chefs have curated an extensive culinary offering, drawing on unique flavours and influences from Australia, Asia and the Pacific. Set on the lower level of the Resort's Centre Complex at Sand & Wood restaurant you can relax and enjoy your meal poolside or enjoy lively conversation in the cool surrounds.

Sand Bar and Bistro

Big verandahs, a casual atmosphere and cold beer make the Sand Bar one popular place to be on a warm Queensland night. This casual bistro is set in a bush-covered sand nook and provides casual poolside dining – noon and night. There is a large array on the menu including freshly-cooked gourmet pizzas, Aussie steaks and burgers.

Sunset Bar

The Sunset Bar offers sweeping views to the Great Sandy Strait all day long and a lively atmosphere in the twilight hours watching sunset over the Fraser Coast. Snap a picture perfect postcard from the jetty or while away the daylight hours with good company and seaside views. This is the place to share a sunset drink or pick up an ice-cream treat.

Illumina

Check out our all-new light and sound spectacle, Illumina. Using the surrounding native environment as an artistic platform, Illumina’s extraordinary ‘Return to Sky’ light show presentation will explore the island’s story of discovery, regeneration, and growth.

Illumina will exhibit "Return to Sky" shows every night of the week, subject to weather conditions.

Don’t miss out on this extraordinary one-of-a-kind experience on K’gari!

Ranger Guided Walks and Talks

Our friendly Resort Rangers love the island as much as you will and are on hand to give you plenty of information about tides, traffic and conditions to help you get the most of your visit.

As an added bonus our daily walks, talks and activity program will teach you about the natural and cultural features of Fraser Island in a fun environment. Grab a What's On Guide on arrival at the resort or download one from here.

Self-Guided Walks

Take to the tracks and explore K'gari (formerly Fraser Island) western side and inland tracks... but don't forget to take time to smell the wild flowers.

Kingfisher Bay has a number of self-guided walks and hikes in and around the resort including the 90-kilometre K'gari (Fraser Island) Great Walk that runs from Dilli Village to Happy Valley... and our Resort Ranger team are only too happy to point you in the right direction.

Marine Activities

The calm waters of the Great Sandy Strait provide the perfect spot to swim, canoe, fish and just enjoy being outdoors.

Resort Rangers guide daily canoe paddles to the Dundonga Creek mangrove colony, teach novices how to fish and can help with bait, tackle and fishing rod hire... they also know where the fish are biting!

Four Wheel Drive Hire

Aussie Trax, conveniently located near the Village store, has all your four-wheel-drive hire needs...  read more

We've Got Fraser Island Covered!

Let us manage the tides, traffic and terrain, whilst you just sit back and enjoy the ride - there are a number of great tour options that leave the resort daily.

Beauty Spots Tour

Kingfisher Bay’s Ranger Guides are passionate about Fraser Island and their local knowledge will make your day’s touring an absolute breeze.

We’ll provide entertaining and informative commentary about the island's rich cultural and environmental history - and make sure you see the beauty spots the island is famous for!

Personalised Tour

This tour is for up to six people in a 4WD and allows you to explore the island at your own pace. You can pre-plan your Fraser Island experience, with input from your guide, or make spur of the moment choices as you go.

If you like bush walking - we can tailor a trip made for you; fishing - no problems; or if you just want to avoid other holiday-makers and find a perfect pocket of Fraser to have to yourselves - we can accommodate.

Whale Watching From Kingfisher

From August to October the sheltered waters around Fraser Island come alive in a very big way - as thousands of Humpback whales stop off for a bit of socialising with their young in our neck of the woods.

This natural phenomenon offers some of the best whale watching in the world - and the action takes place just a short cruise from the resort.  Half-day whale watching cruises leave daily during the season.

World Heritage Wilderness With Creature Comforts

Fraser Island houses are set within Kingfisher Bay Resort on Fraser Island's sheltered western side. The island is just a 50 minute ferry ride from River Heads... but this remote location is not without the creature comforts.

The Village Centre has all your shopping requirements - from beauty salon to 4WD hire and cafe. Indulge yourself with a massage, stock up on essential items, pick out a bottle of wine to share with friends or choose the perfect souvenir in the Village store.

Kingfisher Bay Resort facilities include:

Fraser Island - A Marvel Made Of Sand

Queensland's Fraser Island is full of contrasts and contradictions. From the rainforests that grow in sand to the silent fresh water creeks that flow under enormous sand blows – and all equally spectacular to discover whatever the season and all easily explored from Kingfisher Bay Resort on Fraser Island's sheltered western side.

Stretching over 123 kilometres along the southern coast of Queensland, Fraser Island is the largest sand island in the world, and was inscribed on the World Heritage List in 1992. The island has a rich history and visitors can visit many sites of social and spiritual significance.

The island is also famous for its dune systems, which are constantly evolving, the array of dune lakes is exceptional in terms of number, diversity and age... and the crystal-clear water even better to swim in on a sunny Queensland day.

The highest dunes on the island reach up to 240 metres above sea level.  Fraser Island is also the only place in the world where tall subtropical rainforests are found growing on sand dunes at elevations of over 200 metres which makes driving past or walking across them pretty spectacular.

The cooler months are ideal for driving along the beach highway, exploring the walking tracks or indulging in a spot of whale watching, whilst in summer the beaches draw keen anglers and, on the wallum heaths, the wildflowers are in bloom attracting the honeyeaters.

If you think it's great to visit... imagine staying here!

For more information on Fraser Island visit fraserisland.net.